FAQ

When will I receive my order?

Customers usually receive their order within 7-10 days of order placement. Please see our Shipping Info page for further details. We cannot guarantee delivery in time for Christmas or another specific holiday. In general, we recommend placing your order by December 15th in order to have a high likelihood of delivery before Christmas (December 9th for 16x20 size).

What is your return policy?

It's ok to change your mind! Returns and exchanges are accepted for 30 days from the date of purchase. Returned items must be in their original condition and in original packaging. Please review our Return Policy for more details.

What size should I get?

Our most popular size is 11x14, which works well in most nurseries for sets of 3-6 prints. If you're ordering a single print or set of 2, we recommend considering the 16x20 size. Please refer to our Sizes page for more information.

Can I mix and match prints from different sets?

Yes! There is no charge for mixing and match prints from various sets. Just contact us to get started.

Can you add my child’s name or custom text to one of your designs?

Yes! Names or custom text can be added for a $10 customization fee. Contact us to get started. A few of our prints come with customization included in the price. Those listings will have a space for you to enter the name or text of your choice prior to purchasing.

Can you change the color of a design?

We can change the colors of most of our designs. Contact us to get started. Color changes incur a $10 customization fee.

What type of paper do you print on?

We use a 100% cotton archival matte fine art paper. This is a very high-quality paper, with a matte finish for a premium look and feel. Please note that the print will not have a glossy finish.

Which countries do you ship to?

Orders placed on our website ship to U.S. addresses only. If you live elsewhere, please contact us for options. We work with printing partners around the world, and may be able to facilitate your order.

Can I get the artwork in a size not listed on the website?

Yes! Contact us for a custom quote.